Privacy Policy

1. Introduction

My Rose Cosmetics ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We collect information that you voluntarily provide to us when you:

• Register on the website
• Make a purchase
• Subscribe to our newsletter
• Contact us
• Participate in surveys or promotions

This information may include:

• Name
• Email address
• Phone number
• Delivery address
• Payment information
• Date of birth (optional)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website
• Click patterns and preferences

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and updates
• Communicate with you about products, services, and promotions
• Improve our website and services
• Personalize your shopping experience
• Respond to your inquiries and provide customer support
• Prevent fraudulent transactions and protect against security threats
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Sharing Your Information

We may share your information in the following situations:

• Service Providers: We share information with third-party service providers who perform services on our behalf (e.g., payment processing, shipping, email delivery)
• Business Transfers: If we merge with or are acquired by another company, your information may be transferred
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• With Your Consent: We may share information with your explicit consent

Important: We never sell your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Keep you logged in
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure payment processing
• Regular security audits
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at myrosecosmetics@gmail.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Kenya. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.